FAQ

Welcome to our FAQ page! Here, you’ll find answers to the most common questions about our products, shipping, returns, and more.

Shipping & Delivery

When will my order arrive?

Most orders ship within 1–2 business days. Standard delivery typically takes 3–7 business days in the United States. You’ll receive a tracking link as soon as your package leaves the warehouse.

When will my order arrive?

Most orders ship within 1–2 business days. Standard delivery typically takes 3–7 business days in the United States. You’ll receive a tracking link as soon as your package leaves the warehouse.

When will my order arrive?

Most orders ship within 1–2 business days. Standard delivery typically takes 3–7 business days in the United States. You’ll receive a tracking link as soon as your package leaves the warehouse.

Do you ship internationally?

We currently ship within the United States. If you’re outside the U.S., please contact us to discuss options and timing.

Do you ship internationally?

We currently ship within the United States. If you’re outside the U.S., please contact us to discuss options and timing.

Do you ship internationally?

We currently ship within the United States. If you’re outside the U.S., please contact us to discuss options and timing.

How much is shipping?

Shipping rates are calculated at checkout based on weight, destination, and speed. Free shipping promotions will be clearly noted when available.

How much is shipping?

Shipping rates are calculated at checkout based on weight, destination, and speed. Free shipping promotions will be clearly noted when available.

How much is shipping?

Shipping rates are calculated at checkout based on weight, destination, and speed. Free shipping promotions will be clearly noted when available.

Returns & Exchanges

What is your return policy?

Unopened items in original packaging can be returned within 30 days of delivery. Start a return with your order number; refunds are issued to the original payment method once inspected.

What is your return policy?

Unopened items in original packaging can be returned within 30 days of delivery. Start a return with your order number; refunds are issued to the original payment method once inspected.

What is your return policy?

Unopened items in original packaging can be returned within 30 days of delivery. Start a return with your order number; refunds are issued to the original payment method once inspected.

Can I exchange instead of return?

Yes. If you need a different kit or accessory, request an exchange during the return process; we’ll ship the replacement after receiving the original.

Can I exchange instead of return?

Yes. If you need a different kit or accessory, request an exchange during the return process; we’ll ship the replacement after receiving the original.

Can I exchange instead of return?

Yes. If you need a different kit or accessory, request an exchange during the return process; we’ll ship the replacement after receiving the original.

Are return shipping costs covered?

Return shipping is the customer’s responsibility unless the item arrived damaged or incorrect. For damaged/defective items, contact support with photos within 7 days.

Are return shipping costs covered?

Return shipping is the customer’s responsibility unless the item arrived damaged or incorrect. For damaged/defective items, contact support with photos within 7 days.

Are return shipping costs covered?

Return shipping is the customer’s responsibility unless the item arrived damaged or incorrect. For damaged/defective items, contact support with photos within 7 days.

Orders & Payments

What payment methods do you accept?

We accept major cards (Visa, Mastercard, American Express), Shop Pay, Apple Pay, Google Pay, and other options shown at checkout.

What payment methods do you accept?

We accept major cards (Visa, Mastercard, American Express), Shop Pay, Apple Pay, Google Pay, and other options shown at checkout.

What payment methods do you accept?

We accept major cards (Visa, Mastercard, American Express), Shop Pay, Apple Pay, Google Pay, and other options shown at checkout.

Can I change or cancel my order?

Orders can be edited or canceled before they ship.

Can I change or cancel my order?

Orders can be edited or canceled before they ship.

Can I change or cancel my order?

Orders can be edited or canceled before they ship.

Do you offer discounts or promotions?

Yes, we occasionally run promotions. Follow us on social media to stay updated on special offers.

Do you offer discounts or promotions?

Yes, we occasionally run promotions. Follow us on social media to stay updated on special offers.

Do you offer discounts or promotions?

Yes, we occasionally run promotions. Follow us on social media to stay updated on special offers.

Will I be charged sales tax?

Applicable sales tax is calculated at checkout based on your shipping address and local regulations.

Will I be charged sales tax?

Applicable sales tax is calculated at checkout based on your shipping address and local regulations.

Will I be charged sales tax?

Applicable sales tax is calculated at checkout based on your shipping address and local regulations.